Where can I find my appliance serial number?

Troubleshooting Tips 

Troubleshooting tips – if these tips don’t answer your questions, our customer care team is here to help.

Warranty Information 

Please refer to your owner’s manual for this information or call Appliance Repair Service, and one of our customer care representatives will be happy to assist you.



Scotsman Consumer Products

Philadelphia Sub-Zero and Wolf Showroom 

If you are planning a kitchen remodel or building a new home, or if you’d just like to see the latest advances in kitchen technology, visit the Sub-Zero, Wolf, and Cove Showroom Philadelphia. You’ll be amazed at what you see there. Visits are by appointment only.

Designers As Sub-Zero’s Premier Partner, Appliance Repair Service has intimate knowledge regarding appliances and the many nuances involved with designing  your dream kitchen. Contact one of these Philadelphia-area kitchen design specialists for some expert design and creative assistance.

Petersen Kitchens & Designs
592 West Lancaster Ave
Bryn Mawr, PA 19010
Phone: 610.526.0645
Coventry Kitchens
480 Lancaster Ave
Frazer, PA 19335
Phone: 610.644.2773
Joanne Hudson Basics
2400 Market St, Suite 310
Philadelphia, PA 19103
Phone: 215.568.5501

For more kitchen designers, click here.

Genuine Factory Certified Parts 

More often than not, you’ll appreciate the the expertise of a Factory Certified service technician, but for those avid do-it-yourselfers, here’s a link to Mid-Atlantic Parts, the Factory Certified Parts distributor. The team at Mid-Atlantic Parts will help you find the genuine, quality, factory certified parts you need and answer any questions you may have.

Mid-Atlantic Parts
858 Sussex Blvd.
Broomall, PA 19008
Phone: 610.544.8401
Fax: 610.544.8405

Normal Business Hours
Monday – Friday 8:00 am to 5:00 pm